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Your first appointment is a video call. Start your assessment →
A man stretching by the water after a run

Strength & Recovery consultation

Get help with a strain that isn't getting better.

Find out what can be checked on video and when you need hands-on care.

Start your assessment See how it works
A man stretching by the water after a run

Your assessment

What will my practitioner look at?

  1. How the injury happened
  2. How it has felt since
  3. What makes it worse or better
  4. How much you train
  5. Whether the joint gives way or locks

Your appointment

What will we talk about?

  1. What a video call can't show
  2. How much to train this week
  3. Whether physio or exercise physiology would help
  4. When to check back in
  1. 01

    Tell us what happened

    Share what you were doing and what you've tried. Your practitioner reads it first.

  2. 02

    Meet your practitioner on video

    Your first appointment is a live video call. Your practitioner tells you if anything needs a hands-on exam.

  3. 03

    Get your plan and a referral if needed

    Leave with a written plan you can start today. Your next review is booked too.

Possible outcomes

What happens after your appointment?

There are six possible outcomes. Each one is normal. Referrals are common here. Muscle and joint problems often need hands-on care.

  • General advice and guidance
  • Imaging or further investigation
  • Referral to a physiotherapist
  • Scheduled monitoring and review
  • Treatment, if deemed medically appropriate
  • No treatment

Your practitioner explains which one fits you and why.

What we can't
do remotely

Before you book
These need an in-person visit.
Anything needing hands-on testing
Many muscle and joint problems need hands-on testing. If yours does, you'll be referred.
A joint that gave way
A joint that gave way, won't take weight, or is hot and swollen? Get it examined today.
Numbness or a new injury
Numbness, or an injury from yesterday, needs in-person care. In an emergency, call 000.

FAQ

Common questions

Ask anything else at your appointment.

A woman speaking with a practitioner by video call from home
Is this instead of seeing a physiotherapist?

No, it works alongside physio. Your practitioner adds a medical check and can refer you.

Should I get a scan first?

Usually not. Scans often show changes in people without symptoms too. Your practitioner will say if one helps.

How long does a strain take to get better?

It depends on the injury and how much you use it. Your practitioner tells you what to watch for.

Book your first appointment.

Fill in a short health form. You don't need a referral. You'll see the fee before you confirm your booking.

Start your assessment